We are sorry to hear your bracelet doesn’t fit you. Each one of our bracelets is handmade as we receive your orders and in order to resize it we will be taking the bracelet apart and remaking with required adjustments.
If you require your bracelet resized, please measure your wrist with a measuring tape, and select the correct size from the drop down.
Alternatively, count how many beads you would like to be taken out/added from the existing bracelet and select the right option from the drop down.
If you have purchased your bracelet in a jewellery box, please send it back in a padded envelope without the box.
Please enter your order number as a note at checkout.
All of our bracelets are made to order, therefore in order to resize your bracelet we will be taking it apart and remaking it in the correct size. We want to ensure our customers are happy with the size of their bracelets but due to the high amount of work involved in resizing each bracelet we have introduced a small fee of £6.99 for this service.
Once you have purchased resizing service, please post the bracelet to the following address:
26b Westerfield Road
If you have purchased your bracelet in a jewellery box, please post it back in a padded envelope instead of sending the box.